Notifying us helps other waiting clients be able to get an appointment.
For "Last Minute Cancellations & No Shows", please understand you will be billed as follows: If you miss an appointment the fee is 50% of the service amount.
If you reschedule/cancel after the 12 hour window the fee is $10. We cannot re-book another appointment if you have not paid your fee. You may call with a credit card or mail a check payable to Chancee's Wellness Spa.
By implementing this policy we are allowing the office to have more openings, using working time more efficiently. We respect your time and it's importance. Most businesses ask for 24 hours, we are only asking 12 hours notice and feel it is a sweet deal for everyone! Please note that your scheduled time is your table time. If you arrive late, you will be charged in full and there is a possibility that your service may be cut short.